Explo’s caching layer brings customer data into an in-memory cache to further improve the product experience. Depending on which data connector your workspace uses, Explo will either use Heroku Shield Redis or Apache Ignite.Both of these technologies are aligned to ensure that Explo upholds our SOC 2 Type 2 accreditation and HIPAA compliance. If you are using our new data connector (FIDO), then you are using Apache Ignite.
It is recommended for a better experience, but it is not required
Explo’s Privacy Policy, HIPAA Breach Notification Policy, and Incident Response Plan HIPAA Addendum with Breach Notification Procedures are updated to reflect the use of the cache and the ability to opt-out