Explo AI is a series of features designed to improve the dashboard creation process and end-user dashboard interaction process by enlisting the power of large language models (LLMs). Explo utilizes state-of-the-art LLM APIs to provide this functionality to users.

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Explo AI Feature FAQ

  • Explo uses OpenAI APIs for its API feature, but reserves the right to use any LLM that is available via the public cloud or as a private hosted solution.
  • In Explo’s queries to LLM providers, we expose table schemas (table names, column names, column type) , SQL queries, and error messages. If there is specific data that you would have concern with being exposed via an API call to an LLM provider, please reach out to Explo prior to using the AI features.
  • As per OpenAI’s platform documentation here and community monitor comment here, the data fed into their API will not be used for training.

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Compliance

  • Customers are opt-in to use the AI features.
  • The OpenAI API is SOC 2 Type 2 compliant and has been audited by an independent third-party auditor against the 2017 Trust Services Criteria for Security.
    • Explo agrees to use LLM solutions that maintain Explo’s SOC 2 Type 2 compliance requirements.
  • Explo is potentially able to sign Business Associate Agreements in support of customers’ compliance with the Health Insurance Portability and Accountability Act (HIPAA). To qualify for this, you must have an Enterprise Agreement with OpenAI & Explo and a qualifying use case. Please reach out to the OpenAI sales team and the Explo team if you are interested.
Caching LayerDuplicate/Ambiguous Column Names